Trust 2018-01-18T15:29:57+00:00


How can you be sure your content is safe, accessible only by the right people, and handled according to policies? Trust is built in to everything we do.


What are the foundational elements to establishing trust?

Proper security is a great place to establish a foundation of integrity, but it can’t replace modern compliance and retention controls.

Marking a document “read-only” is a simple way to establish immutability. However, this practice does nothing to establish future findability, ensure long-term access, or control storage cost. And it establishes a save-everything-for-always approach that can lead to even greater risk.

Implementing retention policy services and/or records management provides all organizations—not just those in regulated industries—with hard cost savings from storage reduction as well as cost avoidance from reduced audit costs and lowered organizational risk.

What can this do for my industry?


How do these tools work together to provide proper layers of integrity?

Having systems in place won’t help you if people choose to ignore them. Integrations that are transparent to users offer a better solution.

There’s an ongoing struggle between the benefits of tighter controls and the effort required to achieve that goal. Mandates achieve short-term gains, but they often see declining participation over time.

A new strategy is gaining traction. By moving trusted content management behind the applications people use to create and access documents, you can place controls on those documents and make records management a by-product of normal activity—without users even knowing. Classification, retention controls, and more can be made part of the work pattern.

What can this do for my industry?


Now that I have established proper trust levels, how do I prove that I have done things properly?

Trust is hard to acquire and easy to lose. You know what is right, but can you prove that it is sufficient?

According to AIIM, the biggest risks from poor information governance are excess litigation costs, loss of intellectual property, and damage to reputation. In fact, 24% of survey respondents report they have had a compliance issue around litigation and discovery in the last two years. Proper strategies in records handling and world-class tools provide the foundation, but the real test comes when your organization must provide evidence to support the actions of the business. Responding to these requests shouldn’t be time consuming or costly.

What can this do for my industry?

Key Products

Documentum Platform

Organize, control, and access vital enterprise content and information assets

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Content management solution that meets the demands of line-of-business applications

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Capturing customer experiences in real time

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Captiva Solutions Overview


Explore the OpenText Solutions Catalog

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